Please read on for answers to questions we're asked most frequently.
If you don't find what you're looking for, please fill in the form that follows.

• Does this package include support?
  No, in order to keep cost of product down, cost of support is not included in the product, however we want you to use and enjoy this product, so if you have any questions and/or concerns, please submit them below for a written response. If live assistance is required, time will be billed at $100/hour*
  
  
• Where do I go to login?
  Please go to www.templatedwebsites.com/login.
  
  
• How many templates are there?
  There are 500 templates to choose from.

• Can I customized the templates?
  Yes to varying degrees. Most templates allow you to upload your logo, select colour, and graphics. Some allow you to upload a banner of your own design.
  
  
• Can I have a custom template?
  Yes, although this requires custom programming which is not included in the package.
  
  
• Can I use a Mac?
  Yes, TemplatedWebsites has been tested with Mac and works with Firefox for Mac (Version 2.0.0.6).
  
  
• Is there a manual for the WebsiteBuilder?
  Yes, it's posted on our website for your convenience.
  
  
• Are there system requirements or recommendations?
  Yes, we recommend that users have high speed, and 1200x800 resolution.
  
  
• Can I try it for free?
  Yes, you can have a free demonstration by clicking 'try it'.
  
  
• Can I change the colour of a template?
  Each SiteBuilder template comes with a few colour choices. If you like the template but would prefer the colours changed, aWEBthatWORKS can create a custom template for you. If you're interested, please request a quote from aWEBthatWORKS.com referencing the template you'd like modified and what you'd like done. To give you an idea of cost, prices start at $400.
  
  
• Why does eShop Category description text not appear as desired?
  There is a known bug which has not yet been corrected by the manufacturer.  Any formatting applied to eShop Catergory descriptions is converted into special characters which display on the page.  To solve the problem, enter only regular characters, and include no double spaces, breaks, or text formatting. We apologize for this inconvenience.
  

• In the e-mail form, what is the difference between a 'text' and a 'string' field?
  The difference between 'string' and 'text' is that when a field is set to 'text', it will allow visitors more space to type a message or a comment, while a 'string' is used mainly for shorter comments (such as promotional codes, the vistor's name, etc.)
  
  
• How do I add images to my website?
  In the editing interface, navigate to the page you wish to add an image to.  In the WYSIQYG editor, there will be a button that resembles an image of a mountain range with a sun; mousing over it will bring up a tooltip saying 'Insert/Edit Image'.  Clicking this will bring up the Image Properties window.  To choose an image, click on 'Browse Server', then upload the desired image from your computer.  Once this is done, clicking on the filename will automatically display your image in the preview window of the Image Properties page.  You can then drag and drop your image into its desired location on your web page.